Free Shipping in India & Worldwide Free Shipping on orders above Rs 30000
For customer support Call/Whatsapp : +91-9601041177 Email : orders@elanstore.in

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Shipping and Payments

ELAN is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except, Sunday & public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through premier courier agencies and incase of non-availability of courier service at the delivery location, parcel will be sent via insured registered post parcel

DOMESTIC AND INTERNATIONAL SHIPPING

For domestic buyers, orders are shipped through registered domestic courier companies. These orders will be shipped within 15 business days, or as per the delivery date agreed at the time of order confirmation and Courier Company shipment delivery norms.

Please note Sunday and Public Holidays are not set as working days for standard deliveries.

For International buyers, orders are shipped and delivered through registered international courier companies. Please allow 15 working days to dispatch international orders.

Shipping Charges

Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.

Shipping is free on all products on the store at this time.

Non-availability on Delivery

Our delivery partners will attempt to deliver the package twice before it is returned back to us. Please provide your complete & accurate address including zip code and mobile number in the delivery address, as it will help in making a faster delivery.

Modes of Payment

For shipping to India we accept all major debit & credit cards (including Master, Visa & American Express) and provide Net Banking Option across major banks via our Third-party payment gateway, Payu and Cash On Delivery (available in select pincodes)

For international orders, we will be providing the option for customers to use Paypal as a payment gateway.

For any shipping & payment related query please contact our customer care at elanstore@gmail.com or call us on +919712901185

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WOMEN CLOTHING SIZE GUIDE

XS S M L XL
BUST 32 34 36 38 40
WAIST 25 26 28 30 32
HIP 35 37 39 40 42

WOMENS CLOTHING CONVERSION CHART​

XS S M L XL
US 4 6 8 10 12
UK 8 10 12 14 16

ELAN strives to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards.

As a policy, we do not offer returns or exchanges on products that are delivered in perfect condition as per the order placed.

However, if the product is wrongfully delivered (product doesn’t match the item in the order confirmation) or has a genuine quality/manufacturing defect then we are open to extending full refund or re-fulfilling your order within 15 days of receipt.

To return or exchange a product or report a damage in transit please contact our customer care at +919712901185 or email:elanstore@gmail.com within 48 hours of delivery.

Given the nature of our products, we reserve the sole discretion to provide the resolution to any situation as we deem fit. Each return or exchange request is handled on a case-by-case basis and we request you to get in touch with our team for prompt resolution.

No refunds would be given if the customer has provided wrong or incomplete shipping address, there are 2 failed delivery attempts by our shipping agency and/or the package is refused by the recipient.

In case of returns, we will credit the amount you paid for the products into your ELAN account. No Cash refund will be processed.

At this point, we will not be accepting returns or refunds on International orders.

Products bought online can be exchanged or returned in store.

All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact, and should not be broken or tampered with.

Cancellations and Modifications

Orders once placed cannot be cancelled or refunded

Modification of Shipping address: You can modify the shipping address of your order before we have processed (shipped) it, by contacting our customer support team at +919712901185
or email: elanstore@gmail.com

Refund Policy

When applicable, refunds will be made directly to the payment method used to checkout within 10 working days post-cancellation. There will be no refund or return  on delivered orders.

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